• Lead on design and delivery of Contact Centre solutions for Global and Enterprise Customers
• Provides end-to-end technical solution governance and ownership throughout the pre-sales, design and delivery life-cycles.

Client Details

We're one of the world's leading communications services companies. The solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good. There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life.

Description

• Location is either Birmingham, Newcastle, Manchester or Ipswich
• Lead on design and delivery of Contact Centre solutions for Global and Enterprise Customers
• Provides end-to-end technical solution governance and ownership throughout the pre-sales, design and delivery life-cycles.

Profile

• Experience of technical solution design and/or implementation experience, proven experience design and delivery of contact centre solutions

• Extensive knowledge of [one or more of the following]:

  • Avaya:
  • Avaya AACC implementation and call flow design

Job Offer

Competitive salary plus bonus

Perks including:

Pension scheme
Life Assurance
25 Days Annual leave + bank holidays
Colleague Products - D