The Financial Conduct Authority (FCA) is creating a fair and more resilient financial system, through establishing more transparent relationships between financial services and customers, building trust in financial markets, and protecting vulnerable consumers.

The FCA is on an exciting journey, driving forward significant organisational, people, process, and technology transformation to become a more forward-thinking, proactive regulator. Using data more effectively to drive better regulatory decisions and build greater cohesion across our broad financial services remit. Significant improvements in digital enablement, business intelligence, market data and information management maturity are all being pursued to maintain the FCA’s position as a world leader in financial services regulation.

Consumer Finance is responsible for the regulation of 36,000 non-bank retail lending firms, ranging from small credit brokers to credit card, point of sale finance, short-term credit, and debt management providers. Each Head of Department plays a key role in shaping and delivering the organisation’s transformation to a forward looking and proactive regulator that is data led, innovative, adaptive, and assertive. Department Heads also play a key role in engaging with external market participants, representing the FCA with industry bodies, the media (including leading on key messages), and speaking at conferences and industry panels.

Head of Cross Market Interventions

The Head of Cross Market Interventions will focus on major thematic market participant interventions, to prevent or reduce harm occurring or stop harm where it has been identified; utilising a broad range of tools to intervene in market and firm practices. The team will be responsible for identifying market level themes and risks and working with colleagues and teams across the FCA to analyse and prioritise these themes and develop and implement effective cross market interventions to protect consumers.

Responsibilities for Heads of Departments

• Developing and delivering a long-term strategy for the department and market, aligning to broader divisional and organisational strategies
• Leading on performance, capability, and culture within the department, with a strong focus on operational excellence
• Delivering through others by relying on coaching, influencing, and negotiating skills with a range of internal and external stakeholders
• Building a strong and inclusive department that attracts and develop diverse talent

The individual

• Significant consumer finance-or regulatory based experience at senior level, including management of complex strategic issues
• Significant experience of managing and influencing key stakeholders, including senior decision makers internally and externally
• Experience of and aptitude in using data strategically to systematically assess market,  customer and business outcomes and implementing appropriate tools in the delivery of agreed outcomes
• Excellent project management experience and skills, evidenced by effective prioritisation of strategic issues and use of resources and the delivery of planned outcomes.
• Critical thinker with excellent analytical and problem-solving abilities, able to lead teams to deliver consumer-focussed outcomes
• Experience driving change and process efficiency/improvements and delivering value for money and innovation
• Ability to motivate, develop and coach managers to lead high performing teams

The FCA’s ambition is to create a diverse and inclusive workplace that reflects the society the FCA serves, helping the FCA to be a better regulator. The FCA particularly welcomes applications from women, disabled, and minority ethnic candidates, as under-represented groups.

The closing dates for applications is 23:55 Tuesday 30^th August 2022.

Please visit www.odgers.com/86716  to submit your application.