Process Change Manager - ITIL, ITSM
- Employer
- Harvey Nash IT Recruitment UK
- Location
- Surrey
- Salary
- 60000.00 - 70000.00 GBP Annual
- Closing date
- 9 Jul 2022
View more
- Sector
- Banking
- Responsibilities
- Accounting
- Position/Level
- Professional / Specialist
- Contract Type
- Permanent
- Language
- English
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My client, a leading financial services client are looking for a Process Change Manager to join them on a permanent basis. The team are embarking on a normal of exciting BAU and chnage related projects including Cloud Transformation projects and a large piece of work which looks at the underpinning data and configuration of the organisation.
Essential Experience
- Experience working in a similar role within a regulated environment
- ITIL V3 or V4 foundation level, ITIL V3 Service Transition certification desirable or ITIL V4 certifications
- Proven ability to work with Audit (Internal & external) functions
- Experience of working in an agile software development environment
- Experience in managing change in on-prem and cloud environments
- Involvement in transformation programmes across application deliveries etc
- Knowledge of Automation technologies
- Ability to work under pressure and to tight deadlines
- Ability to interpret technical information in order to provide clear and concise communication to stakeholders
- Confident demeanour when dealing with individuals/groups
- Strong analytical skills, able to work and manipulate data sets, draw conclusions, create reports etc
- Good documentation skills, including writing policies and procedures
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