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Process Change Manager - ITIL, ITSM

Employer
Harvey Nash IT Recruitment UK
Location
Surrey
Salary
60000.00 - 70000.00 GBP Annual
Closing date
9 Jul 2022

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Sector
Banking
Responsibilities
Accounting
Position/Level
Professional / Specialist
Contract Type
Permanent
Language
English

My client, a leading financial services client are looking for a Process Change Manager to join them on a permanent basis. The team are embarking on a normal of exciting BAU and chnage related projects including Cloud Transformation projects and a large piece of work which looks at the underpinning data and configuration of the organisation.

Essential Experience

  • Experience working in a similar role within a regulated environment
  • ITIL V3 or V4 foundation level, ITIL V3 Service Transition certification desirable or ITIL V4 certifications
  • Proven ability to work with Audit (Internal & external) functions
  • Experience of working in an agile software development environment
  • Experience in managing change in on-prem and cloud environments
  • Involvement in transformation programmes across application deliveries etc
  • Knowledge of Automation technologies
  • Ability to work under pressure and to tight deadlines
  • Ability to interpret technical information in order to provide clear and concise communication to stakeholders
  • Confident demeanour when dealing with individuals/groups
  • Strong analytical skills, able to work and manipulate data sets, draw conclusions, create reports etc
  • Good documentation skills, including writing policies and procedures

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