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Site Reliability Manager

Employer
Michael Page Technology
Location
England, Merseyside, Liverpool
Salary
£75000 - £80000 per annum
Closing date
7 Jun 2022

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Sector
Technology
Responsibilities
Information Management
Position/Level
Department Head
Contract Type
Permanent
Language
English

Job Details

The Site Reliability Manager will set up and lead a site reliability engineering (SRE) function. The SRE team will work with internal product and platform teams to drive a step-change improvement in the quality, reliability and performance of our products and services. In order to further our transformation, the SRE Manager will champion a cultural change, by breaking down silos within delivery/support teams to establish and embed SRE practices.

Client Details

Michael Page are partnered with a reputable Financial Services Business.

Description

Key Responsibilites:

  • Build and manage a team of Site Reliability Engineers, ensuring their professional development and execution against the team objectives.
  • Develop the low level SRE operating model for TS&W, including people, processes and tooling. This should include a 'hearts and minds' approach to effect the necessary cultural change.
  • Ownership of the reliability improvement roadmaps, ensuring strategic partners and internal teams (Business Continuity, DevOps, Platforms, Service Delivery) are aligned to deliver
  • Automation, process efficiency and appropriate tooling (Management and Deployment/Configurations) is utilised to reduce cycle times, and improve reliability, audit and traceability for all system deployments across multiple applications.
  • Ensuring that Developers have the right environments and permissions to maximise their productivity, whilst adhering to IT Security requirements.
  • Ensuring software and application design is challenged, and contribute to design in any Change/Project, ensuring it is the best it can be aligned to the constraints of the Project/Change
  • Foster a culture of operational excellence and transparency by consulting with Delivery Teams/Product Owners in the adoption and monitoring of service level indicators and objectives (SLI/SLOs)
  • Work with Service Delivery and other support teams to define modern operational support practices; run book development, 24/7 on-call support, incident response and post-mortem processes that make the best use of empowered engineering teams
  • Define and contribute to strategic departmental objectives

Profile

Key Skills and Experience:

  • Experience of driving transformational change in culture/ways of working within a software/infrastructure engineering environment.
  • Experience in managing SRE or Platform teams, including performance management and professional development of full stack engineers
  • Strong working knowledge of the Azure ecosystem (Azure storage account, APIM, Azure functions, VNet, CDN, monitor, serverless etc) and Infrastructure as Code (preferably Terraform)
  • Experience building CI/CD tooling pipelines, including automated testing, quality control and feedback loops.
  • Demonstrable technical expertise in Architectural Design, Cloud Design, Capacity, Resilience, Monitoring, Network and Performance Management
  • Experience and clear expertise to challenge and create credible alternative technical designs/views/solutions of Lead Technical Staff
  • Experience of implementing reliability testing (pre and post deployment) and chaos engineering strategies
  • Been involved in on-call support for production systems, as well as post-mortems, root cause analysis and troubleshooting activity

Job Offer

Salary - £75,000 - 80,000

Company

Michael Page Technology, part of PageGroup, is one of the world’s best-known and well-respected professional recruitment consultancies. We are a leading provider of permanent and contract recruitment for IT professionals across a spectrum of roles from CIO and CTO to IT Security Manager and Service Desk Analyst in businesses that range from start-ups to multi-national household brands.

We have 200 consultants in 20 countries dedicated to IT recruitment and specializing in the following technology roles:

  • IT Project and Programme Management
  • IT Strategy and Leadership
  • Infrastructure, Operations and IT Service Management
  • Web and Application Development
  • Security 
  • Testing/QA
  • Business Intelligence and Databases
  • ERP and Business Solutions

This ensures that we fully understand the specific requirements of each role and benefit from wide a pool of relevant existing candidates.

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