UK General Manager

• New UK General Manager opportunity available
• Working with a global electrical engineering business based in Thame

About Our Client

Lucy Group is a diversified international group with operating businesses across a number of sectors: Lucy Controls, Lucy Electric and Lucy Real Estate. Since its origins in Oxford, UK, over 200 years ago, the Group has grown and evolved. Lucy Group now employs over 1,500 people across offices and factories in 10 regions and trades in over 60 countries.

Lucy Electric (part of Lucy Group) is a leader in secondary power distribution solutions with over 100 years' industry experience. Specialising in high-performance medium voltage switchgear for utility, industrial and commercial applications. Lucy Electric enable the safe and reliable distribution of energy to homes and businesses worldwide.

Job Description

The UK General Manager will be accountable for the following:

• Accountable for working with the CEO, the COO and the Manufacturing Director to produce the UK business strategy, key goals and initiatives that will enable Lucy Electric UK operations to gain competitive advantage and deliver business results.
• In collaboration with the COO, accountable for the production of the budgets and UK business plans to meet the budget and planning schedule.
• Guarantee the delivery of the business strategy, by ensuring all UK reports have clear objectives and regular performance management meetings with their managers.
• Design and provision of pre and post sales technical support to UK customers and sales people that ensures specification of safe, effective products and solutions at all times. Overall responsibility for Sales will be with the Global Sales team.
• Accountable for the provision of L1 customer technical helpline to UK customers and also accountable for the provision of L2 technical support to the regions.
• Develop the Energy services delivery capability through a focus on customer value creation
• Provision of customer service and issue management including back office transaction processing.
• Manage the UK manufacturing and production operation in line with the Manufacturing Director's production strategy that meets customer requested delivery timings.
• Optimise standardisation and measurement of the UK back office processes; define operational KPIs to measure and manage all aspects of the UK operational delivery.
• Report KPI results to the COO on a monthly basis for inclusion in the strategic balanced scorecard.
• Accountable for demonstrating company behaviours and values; leading by example to ensure your team does the same.
• Seek development opportunities and experiment with new approaches and practices to stay current in the business environment.
• Accountable for delivering process excellence and the effective use of team resources and continuous improvement efforts.
• Establish UK operational and administrative policies, procedures, and standards.
• Coordinate work through effective collaboration with all parts of the Lucy Electric organisation.
• Foster an environment that supports learning, individual development and openness to change.
• Manage the UK resources by identifying key roles and talent gaps, developing internal talent and sourcing high calibre talent to build strength within the UK business.
• Strive to improve the overall financial and key performance indicators of the business.

The Successful Applicant

The successful candidate will have the following traits and qualities:

• Strong commercial acumen with broad experience of developing and implementing short to long-range objectives and strategies to achieve business goals.
• Significant experience of working in a multi-national, matrix organisation.
• Proven capability of operating successfully at a senior management level.
• Proven track record as a highly effective people manager, leading multi-discipline
• teams that drive operational effectiveness
• Good financial acumen including planning and cost control capabilities and proven
• experience of managing budgets.
• An understanding of the electrical power engineering industry.
• Ability to delegate authority to the lowest level, allowing people to do their jobs within
• agreed parameters
• Effectively recognise and manage conflict
• Strong working ethic in the delivery of satisfying the profitable requirements and expectations of internal and external customers.
• Strong interpersonal, communications and presentation skills

What's on Offer

The UK General Manager position is offering a competitive basic annual salary + package.

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

  Ref Code: MPFEJN0420225588366Z