Michael Page are looking to recruit a Head of Logistics for our client in Reading with a focus on inbound and carrier management.

Client Details

Our client are a leading European retailer in e-commerce for home and garden. This resilient space has seen record growth and the business have ambition for further growth.

Description

In the role of Head of Logistics you will have the following responsibilities:

• Provide leadership and direction for the logistics function, with responsibility for all inbound and outbound logistics processes, including £10m seas freight and £5m logistics budget
• Negotiate and deliver improvement across inbound freight providers, negotiating competitive rates and staying aware of market trends for inbound sea freight
• Analyse, source, tender and review carrier partners with scope to identify areas of improvement across cost and customer experience
• Ability to analyse and challenge current status, resulting in recommendations for improvements wand financial benefits
• Monitor KPIs and SLAs of partners across the logistics network, utilising data to build a full end-to-end picture of cost and performance
• Lead the logistics team with ownership for their development and scaling of the team as required
• Work cross-functionally with Customer Service teams to identify trends and areas for improvement in fulfilment and customer experience
• Work closely with the Operations Director and exec team on wider Operations and logistics strategy planning in line with long-term business goals

Profile

What we're looking for:

• Extensive experience of leading a team in a fast-paced environment, ideally with a background in eCommerce or retail
• Strong familiarity with inbound sea freight negotiations, with understanding of changing trends and experience in negotiating costs
• Experience running tenders and negotiating carrier costs and contracts and monitoring post implementation analysis
• Experience of moving from logistics partner ensuring excellent execution
• Excellent stakeholder management skills, able to ensure strong levels of performance across a wide variety of external stakeholders
• A proactive self-starter who can identify opportunities and deliver a clear recommendation which can be implemented

Job Offer

You will receive a competitive salary and package including bonus.