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IT Change Manager

Employer
Bench IT Limited
Location
Brentwood
Salary
70000.00 - 80000.00 GBP Annual + Benefits
Closing date
4 Dec 2021

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Sector
Telecoms / Utilities
Responsibilities
Information Technology
Position/Level
Director
Contract Type
Permanent
Language
English

Change Manager required for leading business restructuring and advisory firm.

The Change Manager will work closely with the Back Office teams and report to the IT Director.

The Change Manager will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage.

This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures.

The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance.

The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees.

These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes.

The change manager will:

  • Apply a structured methodology and lead change management activities.

Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.

  • Support communication efforts

Support the design, development, delivery, and management of communications.

  • Assess the change impact

Conduct impact analyses, assess change readiness, and identify key stakeholders.

  • Support training efforts

Provide input, document requirements, and support the design and delivery of training programs.

Additional responsibilities may include:

  • Complete change management assessments
  • Identify, analyse, and prepare risk mitigation tactics
  • Identify and manage anticipated resistance
  • Consult and coach project teams
  • Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
  • Support organizational design and definition of roles and responsibilities
  • Integrate change management activities into project plan
  • Evaluate and ensure user readiness
  • Manage stakeholders
  • Track and report issues
  • Define and measure success metrics and monitor change progress
  • Support change management at the organizational level
  • Manage the change portfolio
  • A solid understanding of how people go through a change and the change process
  • Experience and knowledge of change management principles, methodologies, and tools
  • Forward looking with a holistic approach
  • Organized with a natural inclination for planning strategy and tactics
  • Problem solving and root cause identification skills

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