London (Central), London (Greater) (GB)
Rate on application
25 Oct 2021
08 Nov 2021
Contract Type
Contract / Interim

The Organisation

Russam is working with a charity based in London providing support for people in crisis.

Role & Responsibilities

They have an immediate requirement for an Interim Regional Director of Operations who will be responsible for leading the delivery of operational services across all service delivery activities:

  • Reporting to the CEO, the Regional Director of Operations will lead on allocated cross operational activities in collaboration with the other Regional Director.
  • Will contribute to the delivery of the organisations strategic plan, working in partnership with other departments and directorates, external organisations and commissioners.
  • Lead a team of Area & Service Managers to ensure the safe and effective day to day operations of the organisation are maintained.
  • Will act independently, taking timely and at times, significant decisions to ensure effective and safe operational delivery, driving change and improvement as required.
  • Collaborate with the development team in tendering for new services and in the retention of existing services.
  • Liaise with key stakeholders in relation to contract management and service improvement.
  • Develop and maintain appropriate performance and quality measures and monitor performance against them. Take appropriate action to ensure that agreed standards are achieved and improved on.
  • To ensure that appropriate risk management arrangement are in place to ensure the delivery of safe and effective services.

The Desired Applicant

You will have:

  • Management experience at a senior level managing a range of middle managers.
  • Substantial experience of managing the development and delivery of care, housing, support, health and community engagement services.
  • A thorough understanding of the strategic environment in which care and support services are being delivered and the implications for organisational changes.
  • Substantial experience of contract management and the management of complex budgets.
  • A thorough understanding of the legislation and good practice underpinning the robust delivery of care, health, support and community engagement services.
  • Knowledge of the legal framework and best practice for the protection of the vulnerable.
  • An understanding of the importance of an outcomes-focussed approach to the development and delivery of care, support and preventative service.
  • Knowledge and understanding of safeguarding issues and the ability to address them appropriately.

How to Apply

All interested applicants should log in / register and upload a current CV in Word format. No other documents are required at this stage.