Quality Control Manager - Logistics

England, London, West London
£45000 - £55000 per annum
27 Jul 2021
10 Aug 2021
JN -072021-2950432
Matthew Ellison
Senior Management
Supply Chain / Logistics
Contract Type

Michael Page Logistics are looking to recruit a Quality Control Manager for our client in West London.

Client Details

Our client are a technology driven business who operate within the same day delivery service sector.


You will be responsible for maintaining and ensuring quality control processes across the service and fleet of the business

  • Ensure company services meet customer expectations
  • Establish procedures and create best practices to ensure quality of the company's product, and propose corrective measures where needed
  • Align with the policies established by the Headquarters and local management
  • Ensure compliance with quality policies and support and coordinate internal audits
  • Ensure that reporting of daily margins is flawless
  • Develop supplier management quality
  • Recruit, train, and onboard last mile fleet partners
  • Fleet planning & scheduling as well as working on retention programs
  • Manage documentation and contracts with fleet partners
  • Monitor KPIs and provide fleet partners with metrics
  • Train and prepare material to ensure all process are known and followed
  • Bwe the main contact in case there are disputes or claims with the fleet partners


What are we looking for

  • Training in Logistics / Transportation / Supply Chain
  • Good knowledge of UK logistics
  • Wide range of logistics contacts in UK (ex: Delivery Service Partners, DC agents)
  • Ability to work under pressure and autonomously in a rapidly evolving environment
  • Excellent interpersonal, organisational, and decision-making skills
  • Highly motivated and results-oriented person
  • Excellent negotiation skills

Job Offer

The role is available on a full-time permanent basis and offers a competitive salary and benefits. You will be based in the UK HQ in West London.