Support Associate, ICT Trainings and Skills

Location
England, London
Salary
£33000 - £43000 per annum
Posted
22 Jul 2021
Closes
05 Aug 2021
Ref
JN -072021-2942787
Contact
Aishah Chaudry
Position/Level
Consultant
Responsibilities
Information Technology
Sector
Technology
Contract Type
Contract / Interim
Language
English

GLOBAL CHARITY LOOKING FOR A TECH SUPPORT ALL ROUNDER THAT CAN ASSIST WITH MOST 2-3RD LINE QUERIES, OFFICE 365,SHAREPOINT, CLIENT IS AZURE CLOUD BASED.

To ensure your success, you should have advanced knowledge of cloud systems, mobile and hardware devices, excellent diagnostics skills and great communication skills.

Client Details

GLOBAL CHARITY

Description

  • Support & Helpdesk
  • Provide technical assistance and support on various systems
  • Provide equipment support, troubleshooting and repairs
  • Assist employees in all of their technological and digital journeys
  • Assist ICT on various systems administration and enhancement Skills & Training
  • Assist onboarding and offboarding new employees
  • Provide ongoing trainings on various systems and devices
  • Ensure employees have the most appropriate technical skills to achieve their work
  • Maintain relationship with power user groups on various tech topics
  • Create and maintain the best technology self-service and educational experience
  • Lead on Projects around Sharepoint and HR

Profile

We are looking for a tech expert and savvy individual who will contribute to our clients employee empowerment in technology.

As an ICT associate who can work independently under pressure, you will assist the day-to-day operational activities of the employees by providing them the best and most effective technical support.

You will by implementing many digital solutions and continuously providing the most appropriate skills and trainings to our employees on various devices and systems.

This position is a great opportunity to acquire many tech skills: you will get to excel on help-desk support, on user and group trainings, on digital cloud technologies and you will assist on multiple ongoing projects.

To ensure your success, you should have advanced knowledge of cloud systems, mobile and hardware devices, excellent diagnostics skills and great communication skills.

  • Degree in computer science, information technology or similar field
  • Experience as a support or helpdesk specialist
  • Good understanding of basic IT fields: network, end user support, system administrations
  • Optional: Knowledge in various scripting languages (SQL, CSS, REST/SOAP, JAVA, etc..)

Job Offer

50-60k FTC

Fully Remote

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