CRM - Technical Lead - Salesforce Marketing Cloud

My client is looking for an individual well versed in CRM & Marketing Technologies to join their team to support the companies CRM marketing infrastructure and its users on an expanding global suite of cloud-based platforms.

Client Details

CRM - Technical Lead - Salesforce Marketing Cloud

My client is a FTSE 250 marketing-led professional services organisation who is wholeheartedly committed to Diversity & Inclusion. Having launched their D&I strategy back in 2012, they hold some of the most prestigious D&I accolades, such as Clear Assured Gold, The Times Top 50 Employers for Women 2020 & 2018, Inclusive Companies Top 50 2019, Stonewall Top 100 2018, and are a Disability Confident Employer, a Valuable 500 company as well as being a Race at Work signatory. Our client welcomes all applications.

Description

CRM - Technical Lead - Salesforce Marketing Cloud

My client welcomes applicants from a range of industries and is focused on bringing in talented people.

Responsibilities:

• Platform Champion - You are to be the platform specialist or Subject Matter Expert (SME) in the client's CRM Marketing platforms - Primarily Salesforce Marketing Cloud & Pardot.
• Lead on all technical aspects of CRM Marketing owned platforms (Legacy SFDC, SFMC x 2 & Pardot x 2, including data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom code.
• Owns the investigation and fast resolution of defects and technical blockers.
• Responsible for developing in AmpScript, HTML, and other technologies to build customized solutions that support business requirements and drive key business decisions.
• Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement.
• Understand the processes, procedures, and needs of our users to support designing solutions to our development requirements.
• Work with External Agencies & consultants to deliver functional requirements, and guide the smooth delivery of their work in order to complete the sprint.
• Support the training and understanding of CRM teams in the company and their technical development.

Profile

CRM - Technical Lead - Salesforce Marketing Cloud

My client has a hybrid working culture and is open to accommodate different working patterns. Please let us know if there is any support you need so that we can ensure you can thrive during the assessment process.

• 4+ years previous development experience with Salesforce Marketing Cloud (SFMC) and/or Pardot (Certification a plus).
• Solid understanding of and experience with Salesforce architecture and API.
• Detailed experience writing AmpScript, HTML, SQL, Journeys, and automation.
• Strong understanding of relational databases.
• Demonstrative success with multiple integration projects.
• Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end-users.

Job Offer

CRM - Technical Lead - Salesforce Marketing Cloud

Competitive Salary + Car allowance (Cash option) + Company Benefits.

My client is committed to paying people fairly for the role they undertake. They also provide a wide range of benefits to support their employees including well-being programs, an employee Assistance line, the opportunity to buy extra holidays, and a shopping discount offer as part of their flexible benefits scheme.