Business Analyst - IT / Digital systems

6 days left

£50000 - £60000 per annum + Benefits package
08 Apr 2021
22 Apr 2021
JN -022021-2007829
Norman Areh
Professional / Specialist
Information Technology
Contract Type

Business Analyst - IT / Digital systems

My client is looking for a Business analyst who will be part of the Digital Hub team allocated to Digital projects. The successful applicant will be playing a key role in ensuring completeness and accuracy on project requirements together with ensuring that the scope of delivery for project or sprints are clear for the team to progress with.

Client Details

Business Analyst - IT / Digital systems

My client is a FTSE 250 marketing-led professional services organisation who is wholeheartedly committed to Diversity & Inclusion. Having launched their D&I strategy back in 2012, they hold some of the most prestigious D&I accolades, such as Clear Assured Gold, The Times Top 50 Employers for Women 2020 & 2018, Inclusive Companies Top 50 2019, Stonewall Top 100 2018, and are a Disability Confident Employer, a Valuable 500 company as well as being a Race at Work signatory. Our client welcomes all applications.


Business Analyst - IT / Digital systems

My client welcomes applicants from a range of industries and is focused on bringing in talented people.

  • Act as BA in key business projects, providing expertise, in-depth knowledge, and experience to the project.
  • Collaborate with business stakeholders at all levels to identify, qualify, prioritise and agree on business requirements.
  • Ensure that business stakeholders express requirements and do not ask upfront for a solution.
  • Apply different techniques and tools to improve the analysis and proactively share these best practices with the rest of the BA community.
  • Support the technical teams to identify and articulate options for potential solutions that meet the business requirements and make sure they are logical, feasible, and cost-effective.
  • Work with product owners and team to ensure requirements are clearly captured in JIRA with clear acceptance criteria.
  • Obtain sign-off from the different stakeholders for Business Requirements, Solution Specification Document, and final deliverables.
  • Provide support to the training department to ensure a smooth transition E.g. production of process and functional documentation.
  • Conduct training where required.


Business Analyst - IT / Digital systems

The successful candidate will need to have experience with the delivery of global IT solutions encompassing Digital and Marketing roadmaps; which includes CMS and websites; Data Analytics, Attribution model and reporting; CRM solution, and integrations across various applications/platforms.


  • A minimum of 4 years experience in a Business Analyst capacity.
  • Ability to define and manage repeatable standard processes along with an ability to find, own and resolve ad-hoc issues.
  • Able to prioritise a high and varied workload, finding an appropriate balance between BAU delivery and support activities while showing a sense of urgency.
  • Ability to manage key vendor relationships on a daily basis, challenging where necessary.
  • Able to foster a strong internal team mentality, while also forging strong relationships with peers and colleagues outside of the team, utilising the strengths of vendor and cross-functional teams.
  • Experienced in working on Agile projects and also familiar with the role of the product owner.
  • Experienced using Atlassian products like JIRA and Confluence.
  • Experienced working with both internal teams and external vendors.
  • Experience working on data and insight projects. Eg: Online analytical tools, attribution models, data processing, etc.
  • Experience working on CRM projects.

My client welcomes candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any adjustments needed to enable all interested candidates to apply.

Job Offer

Business Analyst - IT / Digital systems

Salary Range: £50-£60k + Benefits.

My client is committed to paying people fairly for the role they undertake. They also provide a wide range of benefits to support their employees including wellbeing programmes, Employee Assistance line, the opportunity to buy extra holidays, and shopping discounts offers as part of their flexible benefits scheme.