Transport Manager

England, Shropshire, Telford
£50000 - £55000 per annum + car, bonus, healthcare, pension
29 Mar 2021
12 Apr 2021
JN -032021-2550107
Anil Pattni
Senior Management
Supply Chain / Logistics
Contract Type

My client are a leading third party logistics provider based in Telford.

They are looking for a Transport Manager to be responsible for their logistics and distribution operations.

Client Details

My client are a leading third party logistics provider based in Telford.


Key Responsibilities:

* To ensure Site fulfil their responsibilities relating to the distribution of the contract based at Telford DC and assisting within the network.

* The role will co-ordinate the customer's requirements ensuring customer satisfaction and procedural conformance whilst ensuring contractual obligations are met and timely reporting of relevant KPI and financial information.

* Management of a large team of drivers plus agency and support staff along with fleet, compliance and all transport equipment in an ever changing environment whilst meeting daily KPI and service requirements.

* Responsible for managing change positively and effectively by pro-actively managing operational planning and changing customer requirements.

* To continually control cost ensuring the transport operation meets or exceeds budget targets.

* To monitor transport operations activities ensuring that contractual obligations for the customer are achieved, generating solutions for improvement where necessary.

* To ensure that the transport function is legally compliant by ensuring correct compliance processes are in place, and monitored within the O-licence regulations

* To ensure that the use of core/agency staff, own fleet/hire vehicles and subcontractors are optimised in line with business requirements (i.e. resource levels are appropriate for the volumes)

* Take responsibility for health and safety and the co-ordination of associated activities.

* Ensure a customer focused approach whilst being responsive to customer requirements. Create excellence in customer relationship management by improving the service offered.

* Work closely with the management team keeping them informed of any changes and initiatives taken on continuous improvement or cost changes.

* Assist with budget preparation with the Logistics management team as required.

* To ensure absence and holiday cover is in place for the role and also assist in absentee and holiday cover where required.

* To ensure good quality communication with the customer on a day to day basis and to deliver any agreed actions required to keep the operation efficient.

* Discrepancy resolution and management of customer service issues ensuring customer service levels meet or exceed the contractual agreement


The successful Transport Manager will have the following attributes:

* Have experience working in a similar role, dealing with drivers on a daily basis

* Have managed large operational budgets and Open book contracts

* Food, Retail or FMCG exposure

* Proven track record in process improvement in Cost, OTIF and Driver Engagement

* Have strong knowledge of all relevant transport legislation and be able to hold the O' licence

* Worked with Paragon or have an awareness of the planning software

* Be a strong people manager

* Have strong passion for the role and drive to make change

* Hold an International/ National CPC

* Live within commutable distance of Telford

Job Offer

£50,000 - £55,000 + car, bonus, pension, health-care