Deputy Distribution Director

• Join an expanding and innovative inventory solutions business
• An opportunity to drive real change within warehousing and distribution

About Our Client

Companies are investing billions to automate and optimise field service workers, but are still failing to achieve world class service because of the inventory modernisation gap. Old inventory management approaches are falling apart at the edge of customer service. ByBox solves this problem through their unique and advanced technology platforms and smart locks which ensure that both the part and the service engineer are at the right place at the right time.

ByBox is a market leader and global innovator in supply chain technologies, field service logistics, technical services, and Smart Box solutions. Through their clever Thinventory™ technology, ByBox provides an end-to-end supply chain solution that is used by over 400 businesses both in the UK and internationally. "Move the data, not the part" is at the heart of everything they do, and they are always looking for new ways to improve supply chains using technology.

Operating in over 16 countries, Bybox have more than 1,000 field inventory sites, with over 40,000 lockers in operation. The business delivers 30 million items per year with a service level of 99.7%.

Bybox have received significant investment from a top ranked Global private equity firm that specialise in Tech businesses and are keen to expand and develop their UK offering.

In the UK, Bybox provide innovative inventory management solutions to a number of blue chip service providers including: British Gas, Vodaphone, OVO and Sky.

The business is keen to recruit a Deputy Director of Distribution to manage their UK Distribution network and drive a continuous improvement culture across the operation with a focus on processes, systems and people.

The world is increasingly dependent on technology. When the tech fails, the world stops working. So field service has never been more critical…

Job Description

As Deputy Director of Distribution you will have accountability for operational delivery, including management responsibility for the appropriate general management population, implementation and delivery against a range of relevant operational KPI's, and successful performance against health and safety targets.

Other responsibilities include:

• Own and deliver operational targets
• Deliver a culture of efficiency and maximum productivity in the operations through the GM team.
• Ensure that best in class health & safety & environmental / CSR performance / standards are achieved.
• Ensure innovation and continuous improvement is embedded in all operational processes.
• Challenging the operational status quo to support improved business performance and growth.
• Work closely with the Director of Distribution to define strategic and operational objectives.
• Successfully build relationships and complete trust within the business, with particular emphasis on the general management population
• Manage external relationships, particularly with existing and prospective key customer stakeholders to drive high levels of operational performance.
• Develop and coach your team and lead the wider team within the business to deliver the strategic goals and targets
• Enhance the performance and well-being of colleagues in the network through communication, performance management and training and development
• Recruitment and resource planning, whilst also effectively managing the talent pipeline and succession planning.

The Successful Applicant

• Demonstrable track record of career growth in a B2B or Distribution business
• Track record in operational delivery and excellence.
• Proven track record of building and developing high calibre teams and delivering excellence in terms of innovation to customers and service and leading gain-share KPI's.
• Proven record of contributing to the wider business and strategic agenda and leading commercial change.
• Track record of successful delivery having held sizeable multi-site operational responsibility.
• Experience of Retail or FMCG, plus in depth knowledge of operational Logistics will be essential.
• Strong business / commercial acumen and with an understanding of customer needs.
• Develops effective relationships and build a positive collaborative environment.
• Strong credentials with industry external bodies would be helpful but not essential.
• An ability to see things from the customer's viewpoint.
• Gravitas and personal style to enable senior management level relationship building.
• Able to create a vision and strategy for the business and manage people to deliver outputs.
• Strong intellect. mentally agile and nimble and able to see trends and be proactive.
• Able to see the big picture, strong analytical skills and, when required, able to focus into the appropriate level detail.
• Resilient and able to operate in ambiguous situation.
• Prepared to challenge ideas and balance opportunities and threats constructively.
• A proactive, energetic, pragmatic, collaborative and inspirational leader with strong people and relationship skills.

What's on Offer

Competitive salary and package on offer

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

  Ref Code: MPFEJN0320212174611Z