Director of Data Insight and Business Intelligence

Cheshire, Flexible/Remote (Will require an office presence)

GBP130,000.00 - GBP145,000.00 p/a + Benefits

The Role

Following the recent change in the ownership structure, my client plans to triple its size over the next few years' through the delivery of a comprehensive Value Creation Plan (VCP), in addition to organic growth. With over 45,000 clients, the Group recognises the opportunity it has in respect of data, from utilising it to identify and target new prospects, to cross selling, to retention, to creating new revenue streams. Part of the VCP therefore is to transform the Group into a fully data enabled business in order deliver market-leading performance and achieve our growth ambitions.

Central to this vision is to manage and grow the data & analytics team, as they build out an enterprise-grade data warehouse & reporting capability, establish a data-driven approach throughout the Group, and drive direct commercial impact through the development of new Data Science capability and application of Machine Learning. For the right candidate, this is an incredibly exciting opportunity to set the strategy, grow and develop group-wide data & analytics capability, create a new Data science capability, and help the business deliver extraordinary results. Once they see the power and potential of data, they will not need any persuading to embrace it into their culture and place it central to what they do.

Responsibilities

• Shape and lead the execution of the Group's data strategy, evangelizing a data-driven work environment and demonstrating the power and potential of data through real results
• Manage a growing team to scope and deliver strategic and tactical projects - ranging from BI dashboards, AI-driven commercial optimisation, and developing data-driven products for clients
• Work with stakeholders across the organisation (senior execs through to functional & divisional teams), to understand priorities, business challenges and opportunities, and think creatively about innovative data-driven solutions for these
• Develop and continually evolve a holistic data roadmap for the Group balancing continual delivery of new solutions as well as maintaining and evolving existing capability
• Drive change across the organisation and develop skills to transform the business to become more data-driven and optimised
• Identify new data types and data sources (structured data as well as unstructured data) and innovative ways to collect them to drive increased value across the Group
• Work with business stakeholders and teams to manage roadmap for development, running and operationalisation of business reporting - helping evangelise and drive adoption of all deployed reports
• Set, implement and manage group-wide policies & processes on data governance, quality and definitions
• Keep on top of the latest infrastructure, tools and techniques to ensure the group achieves and maintains a leading edge
• While mostly managing a team, the ability to roll up the sleeves' and lead from the front when needed is vital
• Lead and develop teams over multiple geographies, with a focus on developing talent from within
• We have a divisional structure across our Group, so whilst this role with report to the Group CDO, it will need to build wide relationships across leadership teams at divisional level.

Candidate Profile

Qualifications and Experience:

• Experience in leading a data & analytics team ideally at a large company
• Experience in consolidating disparate BI functions, building teams and developing capability
• Excellent quantitative skills and an ability to inspire confidence in data-driven decision making
• Excellent communication, stakeholder management and negotiation skills with experience working across multiple divisions within an organisation
• Dynamic, strong interpersonal and team-building skills -ability to work with a diverse team and influence/drive change across functional and business boundaries
• Experience in managing the delivery of machine learning projects end-to-end: identifying business opportunities, managing the build and deployment, helping embed solutions into business workflows
• Significant experience in delivering effective operational dashboards end-to-end: identifying opportunities and requirements, managing the build and roll out
• Experience working with and knowledge of modern data architectures, infrastructure and tools (especially Azure, AWS, Snowflake, Tableau)
• Direct experience with development (eg, SQL, Python, Tableau etc.), both in a management and execution capacity
• Consulting experience a plus, or other roles demonstrating strong business acumen and problem-solving skill set

Key Competencies for Success:

Strategy, Commercial Acumen and Entrepreneurial Spirit

• A strategic thinker driven to successfully execute, you will shape our roadmap for growth and ensure it delivers and sustains a competitive advantage for the Group
• You thrive in a fast-moving driven environment where you can deliver at pace producing top quality results within pre-set and often tight deadlines
• Ability to move between strategic thinking and operational delivery. Results-driven, you roll up the sleeves and to ensure a job/project gets done well, with pace.
• Proactive self-starter with the ability to work under pressure, multi-task and prioritise
• Excellent commercial acumen with a passion for the customer
• Visible leader who is entrepreneurial in spirit with the ability to engage others

Communication and Influencing Skills

• Able to simplify the complex, in order to obtain buy-in and build data understanding
• Good listener with strong communication skills
• Excellent communicator who can sell and help deliver the strategy
• High levels of emotional intelligence and sensitivity to international cultures
• Open, inclusive style with a bias for action and calm under pressure

Collaboration

• Strong team orientation, finding it easy to establish rapport and build lasting relationships
• Active engagement with the broader business, at all levels, not working in isolation
• Ability to build trust and momentum with the team and colleagues, displaying a shared sense of purpose

Director of Data Insight and Business Intelligence