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Digital Product Director

Employer
Henderson Scott
Location
Southampton
Salary
102000.00 GBP Annual
Closing date
29 Jan 2021

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Sector
Telecoms / Utilities
Responsibilities
Information Technology
Position/Level
Director
Contract Type
Permanent
Language
English

Digital Product Director
My client a leading global Leisure organisation are seeking to recruit a Digital Product Director who is responsible for driving and maintaining the digital presence across the entire customer journey. The scope of the team's responsibilities includes website content, optimisation and development.
The Digital Product Director role will ensure existing roadmaps deliver against the long term strategy for the eCommerce platform, scoping and prioritising the agreed initiatives, support the activities of the Product Managers, and ultimately supporting the product roadmap within the agreed budget, for which they will be held accountable by the Steering Committee. This is a key function that will enable my client to achieve its ambitious growth plans on an international scale across key markets of the UK, North America, Australia and Germany.
The successful individual will lead the digital agile teams to deliver the agreed enablers; ensuring relevant subject matter experts (SMEs) are consulted at all stages to make the end result fit-for-purpose.

Accountabilities & Key Responsibilities:
- Accountable for digital channel web and mobile app platform development roadmap and operations.
- Responsible for managing an annual budget of GBP4m - GBP7m and a team of about 50-100 .
- Accountable for managing dependencies and delivery plan involving up to 25 vendors and 15 internal teams.
- Accountable for the stability of the platforms, improving delivery quality and reducing incidents impacting revenue and customer experience
- Responsible for ensuring 24x7 support processes are in place for all the critical components of the platform and monitoring and alerting is in place for all critical processes of the platform
- Accountable for removing blockers and ensuring that the digital scrum teams have the right tools and the necessary support to perform to deliver the required outcome
- Accountable for ensuring the right skills and knowledge are available within the scrum teams at the right time and that there is always a backup for critical resources.
- Accountable for ensuring that the platform team has an eye on upcoming changes in the technology space and ensuring that adoptions and migrations are scheduled
- Accountable for ensuring the platforms integrate well with internal systems, the roadmap reflects any business priorities

This is a great opportunity to join a stable and progressive organisation who are seeking a leader who can strategically drive improvements, roll out agile methodologies and improve customer experiences

location - Flexible but travel to Head office in Southampton will be required

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