Head of Field Operations Telecoms

Recruiter
Jarvis King
Location
London, London
Salary
£125,000 - £160,000/annum + LTIPS, Bonus, Car Allowance, Pensi
Posted
16 Dec 2020
Closes
15 Jan 2021
Ref
1881747138
Contract Type
Permanent
Language
English

Head of Field Operations
Location: London
Industry sector: Utilities / Telecoms

This is a senior leadership role, with a 50/50 blend between operations and being a key influencer of people.

Overview of the role

  • Leading a team of nearly 10,000. Key deliverables include safety, quality, network engineering customer satisfaction, service, revenue and efficiency over a cost base of several 100m's.
  • Leading a UK-wide engineering field team responsible for the build, maintenance, repair and transformation of networks infrastructure.
  • Demand is driven from multiple sources, is required on a 24 x 7 x 365 basis and covers several thousand exchanges, radio stations, and strategic data centres across large and disparate geographic areas.
  • Accountability for the health and safety of the engineering workforce, ensuring a safety-first culture whilst meeting legal and regulatory commitments.
  • Responsible for the P&L and owning the operating budget, CAPEX and build delivery programmes.

Core sector skills and expertise for this role:

  • Major scale field operations experience, within either Telecoms or the wider Utilities sectors eg: Civil Engineering, Power, Water, Rail or Telecoms.
  • Full P&L accountability of £1Bn p/a capital expenditure.
  • Ownership of the health, wellbeing and development of a large scale operational team.
  • Productivity improvement of engineering desk-based teams.
  • Create an organisation and leadership culture that brings to life the core values and delivers an engaged, inspired and high performing workforce.
  • Managing digital workflows, transforming processes & making strategic improvements.
  • Appreciation and understanding of regulatory expectations and pressures.
  • Delivering on regulatory obligations for reactive build delivery.This is not a "step up role". We require someone already operating at this level with serious upward potential for MD in a 5-year timeframe.

Please note: this is a permanent executive role within the business. LTIPS, bonus, car allowance, and a variety of additional reward benefits are on offer.

Due to the commercially sensitive nature of this role, we may choose to hold provisional pre-screening interviews.

Keywords: #fieldengineeringdirector #Infrastructure #Utilities #Civilengineering #Transformation #Strategy

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