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Digital Services Manager / Project Manager / Programme Manager

Employer
Michael Page Technology
Location
England, Cheshire, Cheshire East
Salary
Negotiable
Closing date
14 Dec 2020

View more

Sector
Business Services
Responsibilities
Strategy, Project / Programme Management
Position/Level
Senior Management
Contract Type
Permanent
Language
English

Job Details

Digital Services Manager / Project Manager / Programme Manager

This is a new opportunity for a Digital Services Manager to join a customer-centric, successful and stable B2B business who are embarking on a period of change to improve their online presence and services.

Client Details

Our customer is a large privately-owned B2B provider with their Head Office based in new Cheshire. This position has been created in order to explore digital capabilities and drive forward strategic initiatives that will improve their online services and customer engagement.

Description

The role of the Digital Services Manager is to help shape and deliver new initiatives for this traditional, B2B organisation. This may include updating their website, improving the accessibility of their online catalogue, enhancing their click-and-collect service, creating web portals for customer accounts and digitalisation of their product data.

The primary responsibilities include:

  • Identifying opportunities to improve current digital services and capitalising on further ecommerce solutions for customers
  • Establishing digital/online routes to market in parallel with the current on-site sales, distribution and stock management business model
  • Coordinate product data management, including the improved digitisation of product catalogue
  • Work with the executive team to deliver digital projects that improve the customer experience

Profile

To be considered for the Digital Services Manager role, we are looking for the following:

  • Strong knowledge and experience of digital solutions in either a B2C or B2B context, including websites, online portals, ecommerce, mobile apps and data
  • This role requires strong leadership and the capability to make things happen
  • Excellent program management, project management skills and an entrepreneurial spirit, with an appetite for learning on the fly
  • An individual who is comfortable working at all levels of the organisation within a matrix structure
  • A passion for delivering best in class solutions with an eye for design detail

Job Offer

This position would suit someone who is looking for a role that offers autonomy and for someone who is ready for a real challenge; this business is extremely profitable and identifying opportunities for digital disruption without impacting the successful business model they have will be key. This role will suit someone who wants to join a stable business where they can still make a genuine contribution and difference, working with other like minded successful and intelligent individuals.

The job title has yet to be defined and could be either Digital Service Manager, Project Manager or Head of Digital (your input will be taken into consideration)

A competitive salary and package is available for the right individual and comes with profit share bonus scheme, company car allowance, pension contributions and 25 days holiday.

Closing Date; 14th December

Interviews will take place in January 2021

Company

Michael Page Technology, part of PageGroup, is one of the world’s best-known and well-respected professional recruitment consultancies. We are a leading provider of permanent and contract recruitment for IT professionals across a spectrum of roles from CIO and CTO to IT Security Manager and Service Desk Analyst in businesses that range from start-ups to multi-national household brands.

We have 200 consultants in 20 countries dedicated to IT recruitment and specializing in the following technology roles:

  • IT Project and Programme Management
  • IT Strategy and Leadership
  • Infrastructure, Operations and IT Service Management
  • Web and Application Development
  • Security 
  • Testing/QA
  • Business Intelligence and Databases
  • ERP and Business Solutions

This ensures that we fully understand the specific requirements of each role and benefit from wide a pool of relevant existing candidates.

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