Business Analyst - CRM / Salesforce
- Employer
- Michael Page Technology
- Location
- England, London
- Salary
- £50,000 - £55,000 per annum + Holiday, Pension, Healthcare
- Closing date
- 12 Oct 2020
View more
- Sector
- Technology
- Responsibilities
- Analyst, Information Management, Information Technology
- Position/Level
- Professional / Specialist
- Contract Type
- Permanent
- Language
- English
Job Details
Business Analyst - CRM / Salesforce
The Business Analyst provides input to the change impact assessment, ensuring that the global solution meets country specific requirements. This will be done through a continuous communication and collaboration with team members on the different streams.
Client Details
Business Analyst - CRM / Salesforce
The client is a global FTSE 250 professional services organisation with presence across 40 countries, with over 9k employees currently going through a global tech transformation strategy.
Description
Business Analyst - CRM / Salesforce
- Collaborate with the Product Owner and Solution Architect, gathering detailed business requirements and developing user stories.
- Write and document user stories that are clear, concise and easy-to-understand for the business, while sufficiently comprehensive, structured and technically-oriented to be translated into technical solutions by the development team.
- Communicate efficiently and work together within a multi-stream programme, fostering the open and collaborative culture and act as a bridge between the different streams.
- Capture the process impact and functional impact of each sprint, optimising the BA inputs for functional test preparation and execution.
- Support User Acceptance Testing; providing key inputs to UAT scripts as well as executing part of the UAT.
- Provide support to end users during UAT sessions.
Profile
Business Analyst - CRM / Salesforce
- Significant experience as a Business Analyst or assuming Business Analysis responsibility as part of his/her role.
- Experience in the Consultancy sector in a Customer facing role is a plus.
- Salesforce knowledge is a must have.
- MS Excel and Visio (or similar tool).
- Analytical, creative and curious mind
- Desire to understand why things happen, why processes are set up, and people behaviours
- Resilience to workload and pressure
- Outstanding verbal and written communication skills
- Able to work collaboratively with the business and project teams at all levels and demonstrate excellent facilitation and influencing skills
Language Skills:
- Proficiency level in English: The right candidate should have the capability to run end-users interviews, participate to meetings and write high quality documentation in English
- Knowledge of additional language is a plus
Job Offer
Business Analyst - CRM / Salesforce
£50k-£55k + Benefits
Company
Michael Page Technology, part of PageGroup, is one of the world’s best-known and well-respected professional recruitment consultancies. We are a leading provider of permanent and contract recruitment for IT professionals across a spectrum of roles from CIO and CTO to IT Security Manager and Service Desk Analyst in businesses that range from start-ups to multi-national household brands.
We have 200 consultants in 20 countries dedicated to IT recruitment and specializing in the following technology roles:
- IT Project and Programme Management
- IT Strategy and Leadership
- Infrastructure, Operations and IT Service Management
- Web and Application Development
- Security
- Testing/QA
- Business Intelligence and Databases
- ERP and Business Solutions
This ensures that we fully understand the specific requirements of each role and benefit from wide a pool of relevant existing candidates.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert