Environment and Release Manager - CRM Applications

Location
England, London
Salary
£60,000 - £70,000 per annum + Car allowance & Benefits
Posted
14 Sep 2020
Closes
28 Sep 2020
Ref
14100539/001
Contact
Norman Areh
Sector
Technology
Contract Type
Permanent
Language
English

Environments and Release Manager - CRM Applications

The Environments & release manager will play a lead role for the management of Applications releases in to a live environment. The is a dedicated role and the person is required to ensure the activities of each third party and other global / local applications are aligned to the clients overall programme time line and a thorough the release management process is implemented.

Client Details

Environments and Release Manager - CRM Applications

The client is a global FTSE 250 professional services organisation with presence across 40 countries, with over 8.5k employees currently going through a global tech transformation strategy.

Description

Environments and Release Manager - CRM Applications

The Environments & Release manager will be responsible for:

  • Salesforce or CRM applications Environment & Release experience is highly desired.
  • Agreeing a release management strategy with third parties and other global application owners.
  • Forward plan the release schedules and cycles across the programme.
  • Working closely with the Applications environment management team to ensure alignment in release schedules.
  • Working closely with SI, global application owners and 3rd parties to ensure all build candidates for release into
  • Production have been identified, tested and ready to deploy.
  • The management, coordination and acceptance of all third parties / global application releases into the shared integrated environment, including release into production.
  • Ensuring adequate checks are in place and completed ahead of any release (production) - including managing any risks that affect the release scope.
  • Being the main point of contact for any defects requiring communication or triage with third parties and other global applications for Production releases.
  • This role has a direct report.

Profile

Environments and Release Manager - CRM Applications

  • ITIL Foundation qualification.
  • An experienced Environments & release manager, with experience of working in this role on major programmes and projects.
  • Ability to manage a team.
  • A strong and confident communicator, able to manage internal and external stakeholders effectively.
  • Capable of elements of project management - creation and maintenance of plans, risks, issues etc.
  • Confident when working within ambiguous environments, and able to take the lead on what good environment management looks like.
  • Ability to manage multiple third party and other global application activities at the same time.
  • Sound verbal and written communication skills with the ability to respond positively to rapid change and competing priorities in a fast moving environment.

Job Offer

Environments and Release Manager - CRM Applications

Up to £70k+ Car (cash) allowance + Company Benefits