Account Director
- Employer
- Kramer Westfield
- Location
- London and South East England
- Salary
- £50,000 - £55,000 OTE £90K uncapped
- Closing date
- 31 Oct 2019
View more
- Sector
- Digital, Technology
- Responsibilities
- Sales, Strategy, Business Development
- Position/Level
- Professional / Specialist
- Contract Type
- Permanent
- Language
- English
Job Details
Account Director
Management of Key Accounts for Award Winning Software Company
London and South East
£50,000 - £55,000 Base OTE £90K uncapped
Our client is an established software company with a unique proposition in the cyber security and enterprise risk management arena. They have won multiple awards for the innovation, speed of implementation and value-add that their SaaS solutions bring to their clients. Not surprisingly those clients include global enterprises and Government departments, taking advantage of the competitive edge that our client’s products bring them. As part of a step change in their growth, our client now wishes to hire an Account Director who will play a pivotal role in their continual development.
The Account Director will take ownership of the top twenty clients our client has established and ongoing relationships with. He or she will ensure that the current high level of loyalty these customers demonstrate is maintained as well as identifying upsell and cross-sell opportunities to increase the value-add to the client and the revenue spend with our client. The criticality of their products mean that engagement is at C level with genuine engagement in strategic decision-making within some very large organisations. The Account Director will work closely with presales teams and technical consultants to ensure that the customer receives the highest possible level of service and support.
The successful candidate will have a proven track record of managing large clients, ideally but not essentially in a SaaS environment. A detailed product technical knowledge is not required but applicants need to be able to understand complex concepts and have the ability to articulate them to both technical and non-technical audiences, supported by experts as required. Creative thinking, senior level stakeholder management and commercial nous are all prerequisites for this position. Our client is London-based but with an international client list there will be the need for some overseas travel.
Company
What we do
Market specialisation is key to what we do. 90% of our work comes from what is broadly termed Technology Services. We believe specialisation allows us to understand your business quickly and to build networks of contacts and candidates to be able to more rapidly fill your requirements. Clients range from major corporates to fledgling start-ups.
Take on challenges: sometimes clients have other divisions that fall outside Technology Software and Services. Or sometimes our HR contacts move to totally different sectors. When ‘challenging’ roles come up, perhaps where existing suppliers have failed, clients trust us we get involved. The client benefits from a fresh pair of professional eyes, we get the chance to learn about new sectors and can apply this learning elsewhere. A combination of best practice and commitment goes a long way – in our case, train manufacturing, smart grids, marketing communications companies and a number of others.
What makes us special
Commitment. Look, we want to invest time to understand your business and your needs. That means we want to invest your time and ours in getting to a position where we can do a great job for you. If you want to throw us a job spec and go from there, you are probably on the wrong page.
Kramer Westfield has handled a huge range of recruitment challenges and has learned how versatility across functional areas combined with sector expertise can be a huge value to clients. We have a number where we have developed a partnership over many years. Real payback can be achieved when trusted relationships are forged.
So what you get is a company of real experience – 70+ years of understanding clients’ needs
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