Legal Technology Senior Manager

England, London
10 Oct 2019
16 Oct 2019
Heather Ninnes
FMCG / Retail
Contract Type

This Legal Technology Senior Manager role will suit a qualified lawyer who has moved away from the traditional Legal Counsel role. If you have previously worked with Legal Technology, running process mapping, implementation, training and overall process improvement, this role could be for you!

Client Details

This Legal Technology Senior Manager role is based in London and offered by an evolving, forward thinking retailer, boasting one of the largest networks in the UK. This business is a well recognised and trusted brand that has operated in the market for hundreds of years.


This Legal Technology Senior Manager role is based in London and involves:

  • Identify strategic opportunities to improve processes and streamline how the legal team functions through the continuous assessment of our policies, processes and tools
  • Manage our legal technology roadmap and own functional aspects of any legal technology system implementations and enhancements, including training the team
  • Evaluate and implement new technology solutions for the legal team e.g. matter management systems, eSignature platforms, contract lifecycle management solutions, document management and contract automation tools
  • Work with internal and external business partners to troubleshoot and resolve technology issues and create self-help tools, e.g. dashboards, toolkits, training sessions, Q&A, process flows
  • Develop effective metrics and KPIs for the legal team and the wider group to help us measure and improve performance
  • Set, monitor and manage the legal team's internal and external budget - utilising the ebilling solution Legal Tracker - tracking legal spend, accruals and matter budgets, and identifying cost saving opportunities
  • Report on legal spend and analyse data to understand how spend is allocated and to inform data-driven decision making
  • Main point of contact for legal panel invoice management
  • Recommend and implement process improvements to enhance billing and payment processes and data quality
  • Assisted by the Legal Tracker Co-Ordinator, manage the invoice process, including audits, adherence of billing guidelines and financial controls
  • Develop playbooks on fee arrangements, volume discounts, value-added services, performance metrics and other data to assist the Legal Director to manage the panel firms
  • Collaborate with cross functional-teams (e.g. finance, IT, HR) and various business units, working with them to identify efficient ways of working and implement operational changes
  • Support and manage various ad hoc projects within the team as needed
  • Responsible for ensuring compliance with any specific legislative, regulatory, or contractual requirements


This Legal Technology Senior Manager role is based in London and requires:

  • Degree level
  • Some legal qualification or experience working within the legal market
  • Proactive, entrepreneurial approach to recognising needs, solving problems, anticipating issues, developing solutions and driving results
  • 3+ years of experience* in the area of project management and legal technology - preferably in the legal field, in-house or law firm (*for guidance only, candidates with more or less experience who meet the role's technical requirements will be considered)
  • Experience of developing and implementing legal team technology solutions (e.g. eBilling, contract/document management, approval workflow, eSignature, knowledge management)
  • Experience of breaking down processes and designing solutions
  • Prior experience of developing playbooks and policies
  • Strong organisational skills and the ability to manage several projects simultaneously, deliver to deadlines/budgets and manage competing priorities
  • Proven track record of successful change management related to complex projects

Job Offer

Competitive package, please enquire

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