VP of Customer Success
VP of Customer Success | London | Up to ??110k
Are you an experienced leader across Customer Success with Insurance experience? Have you successfully nurtured and developed corporate client bases? Finally, do you want to be part of a powerful, AI driven analytics product that is quickly becoming the go-to software solution for some of the biggest names in the insurance community?
Your role will involve the development of customer relationships and promoting continued retention and loyalty, all with seamless service throughout the process. Working closely with customers, ensuring their satisfaction and relaying feedback across the brand resulting in any areas of improvement being rectified right away. Consistently maintaining key accounts, resolving escalation of customer issues and continually contributing to revenue generation through renewal, upselling and expansion.
Now for what these guys can offer you Not only will you be paid a highly competitive salary but you'll have access to flexible working, subsidised gym membership, share options and also a brilliant pension scheme. There is also workplace mental health coaching and regular team lunches and events and plenty of other benefits!
If this sounds like the sort of thing you can see yourself doing, then get in touch with Max at James Chase for the full details.