Our client is a market-leading, US-listed business-services company with global revenues in excess of 50bnUSD.
Within the context of an ever-increasing presence outside of North America, the second largest division of the group is based in the UK, where the local business is already a 2bn+ enterprise.
As is not unusual in operationally focused, people-based organisations, it is fair to say that technology is not currently ‘front and centre’ for this organisation.
However, as part of a broader modernisation and change agenda, it is clear that this needs to change in order to enable the business to build for the future.
As a result a newly created role of UK CIO is being added to the UK leadership team.
It is envisaged that the UK CIO will play a pivotal role as part of the local management, above and beyond their functional remit, as well as overseeing a long term, sustainable and business-focused technology transformation.
As this organisation is currently ‘behind the curve’ with regards to business technology, the CIO will need to be as pragmatic as they are technically credible. The current systems environment is hugely complicated, a situation caused by periods of under-investment, a failure to integrate systems following M&A activity and a broad range of business needs, scale and locations. Further complexity comes from the fact that most technology is out-sourced and supported by third parties.
Furthermore, whilst investment is available, this is a low margin business, so much of the transformation will need to be tactical and organisational in nature.
Fortunately, the business is very receptive to change and there are successful business technologies already in use across the rest of Europe and in North America that could, as and when appropriate, be leveraged in the UK business.
Some local solutions will also need to be maintained and adopted, as the CIO delivers a more efficient and effective business technology solutions that help the UK business to modernise and make better use of available technology.
Applications are welcome from highly engaging and commercial technology leaders who are seeking a fresh challenge and would relish an opportunity to deliver a slow and steady transformation that will make a huge, long term difference to the business.
This is evolution not revolution, so whilst some cutting-edge technologies will be applicable, much of the agenda will involve ‘catching up’ as opposed to leaping ahead!
Suitable individuals will be technically astute and highly credible, strong relationship and consensus builders, with a high level of emotional intelligence, appropriate to navigate a complex, matrix environment where the needs and wants of multiple stakeholders will need ‘managing’.
Exceptional leadership and negotiation skills are essential as the team will need to be rebuilt as some elements of the business technology environment will probably come back in-house.
A proven ability to deliver projects on time and on budget is also essential, as is the ability to stand-up to challenges and resistance, taking people with you on the journey, especially where there are different needs, priorities and mindsets across the business and within the team.
Previous experience of working in a matrix/regional role would be hugely advantageous, as would previous exposure to working for a US listed group and for an organisation that is traditional and operational in nature.
The calibre of the UK leadership team is very high and the business is very successful, which means this opportunity will be hugely rewarding - emotionally, professionally and financially.
This is a great opportunity for someone to make a huge difference to an organisation and help it prepare for the future.