Head of Compliance - Social Housing

Absolutely Recruitment
£350,000 per annum
02 Oct 2019
01 Nov 2019
Professional / Specialist
Contract Type
Head of Compliance

Based in Teddington. Salary: £45,000 per annum.

We are currently recruiting for a Head of Compliance for a fantastic organisation based in Teddington. As Head of Compliance you will ensure effective data management systems, policies, processes and programmes are in place to provide assurance of ongoing statutory and regulatory compliance and delivery within budgets whilst providing for a high level of internal and external customer satisfaction

Person Specification:-
  • NEBOSH Diploma (or equivalent) is desirable
  • Chartered Membership of IOSH, with a maintained record of CPD is desirable
  • Degree level education is desirable
  • Up to date knowledge of Health and Safety legislation is desirable
  • Working knowledge of Health and Safety management and auditing
  • A background working in property/development organisation preferred
  • Social housing background or experience of working for a social landlord or similar is desirable
  • Board/Committee report writing and presentation is a distinct advanntage
  • People management skills essential - responsible for supervising and managing a team
  • Computer literate with good working knowledge of Microsoft Excel, Word and Outlook
  • Use of bespoke IT systems, databases, spreadsheets
  • Must be self-motivated, driven and enthusiastic and demonstrate ability to innovate
  • Able to work as part of tea, work with stakeholders and lead and motivate others
  • Excellent communication skills and be customer focused at all times

    Key Responsibilities: -

Key tasks, duties and accountabilities of the post Main Areas of Work
  • To manage the core compliance service for the portfolio and monitoring KPI's.
  • To ensure that companies landlord compliance responsibilities are complied with in respect of properties where there is no maintenance responsibility
  • To lead on the development of the compliance schedule for the portfolio.
  • To develop and regularly review property related compliance policies and procedures in line with legislation and industry best practice.
  • To lead on the effective management of statutory compliance, ensuring all regulatory and legislative responsibilities for gas, electrical, asbestos, fire safety, legionella, and other associated mechanical and electrical services are delivered.
  • To develop and produce regular assurance reports for senior managers and Board covering all areas of performance, processes, procedures and statutory compliance responsibilities.
  • To convene and administer regular Health and Safety Committee meetings with Executives and Heads of Departments
  • To be responsible for ensuring that financial controls are being adhered to and followed, monitoring budget expenditure and reporting variances.
  • To propose, implement and manage the most effective models for the compliance of properties for which Reside is responsible and procure contracts to deliver the required services.
  • To keep up to date on current trends in compliance best practice and legislation and provide necessary information and advice to staff, contractors and stakeholders on ensuring compliance is effectively managed to current standards and taking action dependant on the nature of any failure to meet a specific standard.
  • To manage compliance related risks within the strategic risk register and also prepare and monitor a compliance risk register.
  • To be responsible for ensuring complaints are dealt with promptly and in line with the relevant policies and procedures.
  • To monitor contracts for works and services, holding regular meetings with key contractors
  • To work with colleagues in relation to the management of contractors on site.
  • To act as the investigating officer for complex safety incidents and take a lead role in the investigation of incidents. Rarely, support sites as the 'on call' tactical expert in emergency situations which may involve out of hours' working.

  • To regularly challenge service provision to ensure it complies with best practice and use customer feedback to ensure excellence in service delivery.
  • To produce regular performance monitoring reports for all relevant work streams. Identify actions needed to improve performance when necessary.
  • To undertake regular spot checks and audits of the work of the Compliance Officers.
  • To take a lead role in maintaining and increasing customer satisfaction by ensuring service standards are achieved. Regularly review the service with customers to improve the quality of service provision.
  • To ensure that routine annual checks un