General Manager – Customer Quality

Kia Motors
Walton-on-Thames, Surrey
Highly competitive salary with a superb benefits package
01 Aug 2019
15 Aug 2019
Senior Management
Customer Service, Strategy
Contract Type

What could you achieve when you join Kia Motors UK, one of the world’s fastest growing automotive brands?

As our General Manager – Customer Quality, you’ll help create the ideal conditions for our continued growth and success. How? By providing excellent leadership and direction for our Customer Quality team and vital support to all areas of Kia’s UK operations delivering customer experience through our dealer network.

Acting as an ambassador within and beyond the company, you’ll develop effective relationships and collaborate with other Kia UK teams, our dealer network and an array of business partners. One day you might be defining the IT systems used by the network, the next, developing and driving a customer data management strategy. You’ll also make sure the views and needs of current and future customers alike are understood across the business and champion our commitment to delivering outstanding customer experiences, each and every time.

If you have a track record of sustainable results in terms of sales growth and profit improvement, coupled with excellent leadership and people management skills, you’ll find no better place in which to develop. It’s the perfect environment for your energy, drive and commercial appreciation of the automotive industry. Your passion for continuous improvement and strong strategic focus will have every opportunity to flourish alongside your empowering style and experience of working in, or with, an international multi-cultural environment.

Put simply, this is the ideal chance to drive innovation and improvement in customer service, support people development and play your part as a senior manager in the future success of Kia Motors UK.

So what exactly could you achieve?

For further details, including how to apply, please visit our website by clicking the apply button below.

Closing date: 2 September 2019

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