Interim Head of Service

Capita Managed Services
Basildon, Essex
£550 per day
15 Jun 2019
15 Jul 2019
Professional / Specialist
Public Sector
Contract Type
This is an interim role expected to last 6-12 months

Head of Service - Adult Social Care - South Quadrant (Basildon, Brentwood, Billericay areas)

As an interim Service Manager, you'll be responsible for operational delivery of Adults Social Care in our South Quadrant which covers Basildon, Billericay, Brentwood, Castlepoint, Rochford and includes two Hospitals (Southend Hospital and Basildon Hospital). You will manage either On-going Support teams or Hospital to Discharge to assess teams, so experience with either area would be beneficial. You will be responsible for teams in the service area, and each team will have a deputy and team manager, helping with operational responsibilities, giving you the necessary time to focus on developing innovative strategies for delivering the best possible outcomes. Each team is multi-disciplined, including social workers, occupational therapists' senior social workers, senior occupational therapists and community support workers.

Service/Functional Accountabilities
  • Service Managers provide strategic leadership across a thematic/geographic area for delivery of best possible outcomes for vulnerable adults, enabling them to live healthily, independently safely
  • Develop and lead effective local approaches to integrated working with delivery partners and external agencies which achieve successful delivery of targeted services.
  • Responsible for delivering change within complex environments to promote and implement new ways of working.
  • Implement the Social Care objectives which support the wider aims of supporting adults to age well, measuring success through operational impact.
  • Work collaboratively with external operational stakeholders and partnerships to develop innovative approaches through maximising potential opportunities for an integrated approach.
  • Working collaboratively with statutory and non-statutory/voluntary agencies ensuring a joined up approach which facilitates the authorisation and purchasing of appropriate services.

Skills, Qualification and Experience
  • Educated to degree level (i.e. Diploma or degree in social work, CQSW, CSS) or equivalent experience in a related Social / Health care setting and / or to be Qualified Social Worker, Occupational Therapist or Nurse
  • Evidence of continuing professional development and demonstrable capability of practice in accordance with current professional standards e.g. professional capability framework, knowledge and skills statement. Current registration with the Health and Care Professions Council (HCPC) as a registered social worker or equivalent role.
  • Ability to work collaboratively with internal and external partners and stakeholders, demonstrating breadth of thinking across social care, health, the wider council and system as a whole.
  • Significant experience within a social care or health environment, deep understanding of current social care issues and implications for delivery at local level.
  • Strong leadership and behavioural skills with the ability to focus on results forging a highly performing and motivated team from diverse backgrounds to achieve objectives.
  • Experience of successful delivery within a rapidly changing and ambiguous environment while managing conflicting priorities.
  • Proven influencing skills with an ability to pro-actively lead and deliver cultural change to improve quality of service.

The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency. Driving licence and car or the ability to meet the mobility requirements of the role through other means is essential.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://dbs-update-service.

Please note that Essex County Council has determined that the off-payroll working rules will apply to this assignment and where a worker elects to provide their services through an intermediary (such as a personal services company) then income tax and primary national insurance contributions will be deducted at source from any payments made to the intermediary.

Working for Essex welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Working for Essex is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

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