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IT Business Analyst - Salesforce Commerce Cloud (Demandware)

Employer
Michael Page Technology
Location
England, London, City of London
Salary
£60,000 - £65,000 per annum
Closing date
3 Jun 2019

View more

Sector
Technology
Responsibilities
Analyst, Information Management, Information Technology, Strategy
Position/Level
Professional / Specialist
Contract Type
Permanent
Language
English

Job Details

The Functional Architect role will be working with the client stakeholders, internal technical team and related third parties to analyse, design and document technological solutions using SFCC.

Client Details

Leading Provider of Ecommerce Solutions for International Retail Clients

Description

Duties & Responsibilities:

  • To analyse and understand business needs, their project vision, scope and core objectives
  • Lead discovery workshops with stakeholders to define high level business requirements
  • Defining the best possible solution which would meet the business needs and be achievable through the platform
  • Elicit requirements into functional areas and assist clients in prioritising them and get business sign off
  • Elicit detailed and granular functional requirements and/or user stories and be able deliver the following artefacts when needed
  • Functional design specification/Business requirements document
  • Wireframes
  • Workflow / business process flow diagrams
  • Data Model/s
  • Facilitate work estimation and sizing for requirements
  • Collaborate with technical teams such as technical architects, lead developer and establishes the technical vision and analyse trade-offs
  • Be the liaison between the business and the development and QA team
  • Review the test plan and test scripts to ensure quality and coverage of the testing
  • Provide training material and run training sessions for business users when necessary
  • Coordinate change requests when needed
  • Ability to work with client to define their roadmap
  • Manage and own Requirements to understand the requirements change process, and traceability
  • Risk assessment using methods to identify risk, probability, impact and how to mitigate those risks
  • Interface analysis, the understanding of technology infrastructure and how it interconnects, including sharing data to achieve a business goal
  • Coaching junior BAs as required
  • Managing a small team

Profile

Experience & Knowledge:

Essential:

  • Minimum 4 years of experience in SFCC/Demandware
  • Solution strategist or equivalent certification required
  • Significant working experience as a (Business Analyst)
  • Experience in successfully leading discovery workshops
  • Good communication and presentation skills
  • Good requirement documenting skills in form of Use cases and user stories
  • Understanding of the full eCommerce Life Cycle
  • Cross Sales force cloud experience - Marketing, sales and service cloud.
  • Good understanding of topic like SEO, Analytics, AB testing
  • Good understanding of B2B and B2C
  • Should be well efficient in co-coordinating with offshore team and vendors.
  • Familiarity with MS Outlook, Word, Excel, Visio and Project.
  • Should have worked on any business tools like Visio or similar
  • Exposure to issue management and collaborative tools E.g. Jira, Basecamp, Confluence

Desirable:

  • Understanding of Web Standards
  • Knowledge of project management tools and methodologies like MS Project/Prince 2
  • Technical understanding of multi-tier Java platform architecture
  • Basic Project Management Skills to manage small Change requests and projects
  • Exposure to the software testing process including the preparation of test plans and execution of test scripts is an advantage.

Job Offer

Competitive salary between £60,000 - £65,000 + Great company benefits.

Company

Michael Page Technology, part of PageGroup, is one of the world’s best-known and well-respected professional recruitment consultancies. We are a leading provider of permanent and contract recruitment for IT professionals across a spectrum of roles from CIO and CTO to IT Security Manager and Service Desk Analyst in businesses that range from start-ups to multi-national household brands.

We have 200 consultants in 20 countries dedicated to IT recruitment and specializing in the following technology roles:

  • IT Project and Programme Management
  • IT Strategy and Leadership
  • Infrastructure, Operations and IT Service Management
  • Web and Application Development
  • Security 
  • Testing/QA
  • Business Intelligence and Databases
  • ERP and Business Solutions

This ensures that we fully understand the specific requirements of each role and benefit from wide a pool of relevant existing candidates.

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