Deputy Chief Executive

Circa £100,000
15 May 2019
12 Jun 2019
CEO, Director
Contract Type

Lending Standards Board

Deputy Chief Executive

Circa £100,000


The Lending Standards Board’s (LSB) vision is for all personal and small business customers to receive a fair deal from their lender. Our aspiration is to be the home of voluntary standards for retail financial services. Following the launch of the Standards of Lending Practice for business customers in 2017, we embarked on a mission to extend the reach of self-regulation beyond our core remit of consumer credit. In addition to delivering on our existing commitments, we are identifying other areas where we can add value to registered firms, enabling them to deliver fair outcomes to their personal and business customers.

To support the LSB’s further growth and development, we are looking for an outstanding deputy chief executive. The role is to spearhead our external affairs, while leading and managing critical projects that underpin our future. You will help raise our profile and influence, driving an increase in registered firms. You will work with the Chief Executive to ensure the effective strategic and operational management of the LSB as an organisation. Together with the Board, you will play a significant role in promoting the LSB’s strong reputation for voluntary self-regulation, while ensuring the confidence of consumers, industry, government and statutory regulators.

This is a high-profile role, with line management responsibilities, requiring a sound working knowledge of financial services, including consumer credit. Direct experience of operating at, or close to, board level and shaping strategic direction will be essential as will be an outstanding record of achievement in persuading and influencing. A positive, outward-looking and resilient leader and senior manager, you will inspire confidence and motivate others. Wherever you are now, you will value the role that the LSB currently plays and recognise its potential to go far further in the future.

To find out more and to apply for the role please visit

For an informal confidential conversation about the appointment please contact Juliet Taylor on 0203 971 0832.

Closing date is Monday 17th June 2019.

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