Technical Account Director - International Advertisement

7 days left

Location
England, London, City of London
Salary
£75,000 - £90,000 per annum
Posted
11 Apr 2019
Closes
25 Apr 2019
Ref
14006342/001
Contact
Lamar Joseph
Position/Level
Senior Management
Sector
Technology
Contract Type
Permanent
Language
English, French

A client facing cross-functional role that work across engineering, product, and sales. Leading the operations between the technical and non-technical Clients & Stakeholders.

Client Details

Market leaders in data connectivity, helping international brands use their data to improve customer interactions via all channels and devices.

Description

Key Responsibilities:

  • Own and manage all client touch points: The product operations processes, technical setup, troubleshooting and support.
  • Design and deploy KPIs and reporting frameworks to monitor customer success, including responsiveness, satisfaction and usage
  • Actively contribute to planning for expansion into new countries and product lines
  • Manage and develop a cross functional team that includes both technical and non-technical roles
  • Act as a key stakeholder, alongside product and engineering representing the customer in product improvement, backlog planning and product design decisions
  • Own, manage and develop integrations with adTec platforms and partners

Profile

Qualifications & Experience:

  • Experience leading a high performing team, successfully managing diverse work-flows and clients
  • A technical understanding the digital advertising and ideally previous leadership roles in AdTec either at a platform or agency. Previous experience running an Ad Operations team would be of interest
  • Fantastic client relationship skills, ability to gain trust of senior stakeholders
  • Exceptional organisational aptitude, exemplary attention to detail and an ability to deliver effectively through others
  • Fluent in both French and English is essential
  • Start-up personality: smart, ethical, friendly, hard working and proactive

Job Offer

Competitive salary between £75,000 - £90,000 + International travel to France and Germany.

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