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Director of Infrastructure

Employer
Request Technology
Location
Chicago
Salary
150000.00 - 190000.00 USD Annual + Bonus
Closing date
17 Apr 2019

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Sector
Telecoms / Utilities
Responsibilities
Information Technology
Position/Level
Director
Contract Type
Permanent
Language
English

A prestigious company is on the search for a Director of Infrastructure. This individual needs to come from a Senior Manager or director background. They need someone who is very hands on and has come from a large shop of 500+ Servers. They will be working with networking, VOIP, video storage, and mostly VMware. They will have 12 people reporting to them and 1 manager. They also want someone with financial industry background.

Responsibilities

Responsibility for current IT assets and plan for future growth.

  • Develop and oversee execution of IT infrastructure strategy to Support Company's business strategy and growth goals
  • Manage an overall team of 13 to conduct implementation, integration, service and support of physical technology for business users
  • Develop budgets associated with the information technology and communications systems and work with the CIO and CFO to ensure appropriate and rapid approval
  • Approve major contracts with vendors for all technology, communications, and information systems, service and equipment purchases/leases
  • Oversee strategy and management of all major service categories.
  • For each define and deploy appropriate policies, support processes, service levels and security measures:
    • Network management
    • Server and storage management
    • Voice systems
    • End user computing (PCs, LANs/Wi-Fi, printers, phones and PDAs)

Compliance and Policies

  • Oversee development and approve IT policies (including security and anti-virus programs), standards and best practices
  • Ensure compliance with Sarbanes-Oxley requirements including coordination with the Audit and Legal teams

IT Capabilities

  • Lead a multi-faceted IT department and infrastructure base
  • Develop and oversee execution of long-term strategic recommendations for company, including cloud strategy
  • Ability to oversee development of sophisticated processes and tools to manage reliable provision of services to users
  • Develop and implement long-term strategic purchasing decisions for vendor support and PC hardware
  • Set strategy for and oversee company's security and Disaster Recovery
  • Lead ITSM processes and establish ongoing improvements using metrics

Requirements

  • Bachelor's degree in computer science, information technology, or related field; MBA preferred
  • 10-15 years information technology management experience, the majority in infrastructure management and infrastructure services provision (including people and team leadership)
  • Investment/Asset Management or Real Estate experience at high performing, results-focused organization strongly preferred
  • Expert knowledge of IT infrastructure processes, methods and techniques
  • Knowledge of Sarbanes-Oxley requirements and audits
  • Expert understanding of how technology relates to business, market and industry and applies strategic planning and direction as it relates to high-level business and customer needs
  • Skills related to operating platforms/software including: VMware, Cisco, Microsoft Active Directory, and Microsoft Exchange
  • Ability to work to strict deadlines and deliver against service levels in a fast-paced, dynamic work environment
  • Technology integration experience
  • Experience liaising with business leaders to conduct needs analysis
  • Experience with Microsoft technologies including Office, Exchange, SQL, IIS, and others
  • ITIL certification preferred

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