Head of People Transactional Services - Local Government
Head of People Transactional Services
An exciting opportunity has arisen to lead the People Transactional Services for a shared service that supports two large London local authorities. The successful candidate will be responsible for the provision of Payroll, Employee Services, Recruitment, Pensions Administration, Hierarchies and structures along with service improvement to the shared service with the two London Boroughs.
Having gone through a period of change, these teams need a leader who can inspire and drive performance improvement. The successful candidate will have substantial management experience at a senior level. They will have a very strong sense of what it means to deliver a customer focused shared service, together with an ability to create and maintain strong relationships with all those involved in the transactional process - thereby building confidence across the service.
Experience in working with Oracle ERP and delivering excellent customer services is essential. This delivery is against a backdrop of demands and pressures within local councils, including tight deadlines and budget savings against which our performance is judged.
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