Director of Corporate Services
The Legal Ombudsman for England and Wales was set up by the Office for Legal Complaints under the Legal Services Act 2007, to administer the independent Legal Ombudsman scheme, resolving complaints about lawyers in England and Wales.
As an independent body, the role of the Ombudsman is to provide consumers with a service that is modern, responsive and efficient and that builds confidence across the legal services sector. The work of the Ombudsman is varied, handling complaints about areas as diverse as buying and selling houses, wills and probate, family law and personal injury. We have 260 staff at a single site and total budget expenditure of 12 million.
This new role, Director of Corporate Services, will be a critical position operating at the heart of the organisation. Reporting to the Chief Ombudsman and, as a member of our Senior Management team, you will play an active strategic leadership role, supporting and delivering the change required to enable the organisation to mature, grow and enhance its effectiveness and influence. You will lead and develop a high performing team, covering finance, HR, IT and governance, external affairs, legal and the Board Secretarial function and a key element of this position will be maintaining robust and effective systems, processes and a compliance environment and managing the reputational and organisational risk for all operational areas under your control.
You will bring substantial cross cutting corporate leadership experience, including current / recent senior financial leadership, together with the proven ability to build, lead, develop and motivate diverse and successful teams. With a demonstrable track record of developing and implementing complex strategies, business plans and managing budgets, you will have exposure to leading systems/process improvement and will also demonstrate a clear understanding of risk-based principles of leading and managing an organisation. A solid understanding of IT issues and the ability to influence and shape IT and digital strategies, you will also demonstrate proven experience of leading good corporate governance gained ideally in a public sector setting. Strong communication and influencing skills are critical, as well as the ability to manage multi-faceted internal and external stakeholder relationships.
Whether you are a serving Director or whether this is a career step, you will have a track record of senior leadership and an understanding of public sector governance, including Managing Public Money. Politically astute, you will be a collaborative team builder, with outstanding interpersonal, communication and influencing skills, together with the ability to contribute to the next critical stage in our development. In return, we will offer the autonomy and influence to shape this position, bring your personal vision and evolve the way Corporate Services works.
To apply and for further details please click on the Apply button. For a confidential discussion, please contact our advising consultants Katrina Paget or Jennifer Ross on 0207 426 3975.
Closing date: 5pm Friday 8 March 2019
We welcome applications from all sections of the community. We value diversity and appoint on merit.