CTO/ Product Manager

Recruiter
City Relay
Location
London, W11 1LT
Salary
80000 per annum
Posted
31 Jan 2019
Closes
09 Mar 2019
Position/Level
Professional / Specialist
Responsibilities
Analyst
Sector
Other
Contract Type
Permanent
Language
English
*MANAGEMENT*

Liaise with the Management team in London and Development in Lebanon
Oversee the development of an online platform update
Manage, Maintain, and Improve relations with PMS Partners
Study the Market of PMS's and create a competitive landscape
Use the competitive landscape to identify new PMS Partners
Foster strong new partner relationships to integrate Outswitch
Audit financials and update spreadsheets for revenue sharing with partners
Plan integrations and feature releases for the Outswitch Platform

*CLIENT SERVICING*

Monitor & Manage the Contact Email for Demo Requests, Trial Registrations, and Questions
Data Entry into the Outswitch Dashboard to create Users
Monitor the User Dashboard to identify & subscribe interested trial users
Help Onboard trial users (Provide them with the proper onboarding material (already provided) and answer their questions)
Support clients with issues and help Troubleshoot the issue (With the assistance of the technical team in Lebanon)

*MARKETING*

Engage trial users & customers with newsletters on Outswitch updates & upgrades
Campaign Outswitch on Social Media

*SOFTWARE & PLATFORM FAMILIARITY*

Scheduling Platform: Calendly
Demo Platform: Zoom
Mailing Platform: MailChimp
Team Collaboration Emailing: Front
Website Management: WordPress
Payment Gateway (to monitor Outswitch revenue): Stripe
Spreadsheet, Presentations, and Documents: Google Docs
Video Recording: Windows 10 - Xbox Game Bar

*LANGUAGES*

English
Arabic is a definite plus for the technical team in Lebanon and will facilitate interdepartmental communication.
Any other languages are also a plus as our users are not based in any specific country.
Digital Literacy or interest is required.