Green Park

Chief Operating Officer

Expiring today

Green Park
£120,000 - £150,000 per annum
03 Dec 2018
17 Dec 2018
Operations, Strategy
Contract Type

Green Park have partnered with a fast growth Outsourcing business that is looking to achieve further growth across the UK by adopting innovative digital processes for their clients. They are looking to attract a Chief Operating Officer to help them achieve further growth across a multi-site operation and drive a number of key transformation programmes.

Key Responsibilities:

  • Responsibility for the end to end service delivery across a number of shared service centres across the UK
  • Management of all delivery teams, strategic planning and delivery against KPIs
  • Responsibility for driving operational efficiencies across the business through the introduction of robotic processes
  • Responsibility for monthly and annual forecasting & business planning processes
  • Management of 3rd party providers and driving strong relationships
  • Evolving the customer experience and building long-lasting relationships

Key Criteria:

  • Experience within an operational role from an outsourcing business
  • Experience of working with both on shore and offshore teams
  • A proven track record of introducing robots into business processes successfully.
  • Strategically focussed and demonstrable experience in driving business growth
  • Strong Stakeholder management experience and the ability to build strong external relationships

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