Client & Onboarding Director Trading Fixed Income London

Recruiter
Joseph Harry Ltd
Location
London
Salary
80000.00 - 120000.00 GBP Annual + Bonus + Unlimited Holiday + WFH
Posted
12 Oct 2018
Closes
15 Oct 2018
Position/Level
Director
Responsibilities
Accounting
Contract Type
Permanent
Language
English

Client Services and Onboarding Director (Fixed Income Rates Support Front Office Client Services Onboarding Training Trading Sell Side Manager Director Banking Finance European) required by our trading software client in London.

You MUST have the following:

  • Current experience as a Client Services and Onboarding Director/Trade Support and Training Manager
  • Experience working for a trading software vendor
  • Excellent knowledge of Fixed Income Front Office trading operations
  • Experience providing onboarding, training and functional support to Front Office users of a trading application

The following is DESIRABLE, not essential:

  • Knowledge of European rates
  • Experience as a Fixed Income trader
  • Sell-side experience
  • Team leadership
  • European language

Role: Client Services and Onboarding Director (Fixed Income Rates Trading Sell Side Banking Front Office Onboarding Support Training Manager) required by our trading software client in London. You will join the London office as the sole London Client Services and Onboarding Director in a role that encompasses the training of traders at the point of system implementation, post-implementation functional support and responding to client queries.

The role will begin with a one-month training period in New York where you will work with your US counter-parts. They will train you on the functionality of the application and the company's approach to training and client relationships. You will then work with their existing and new European clients once the product has been sold and implemented. These currently comprise Tier-1 banks. You will operate on-site to train the traders who use the application and support them on functional enquiries once up and running. This will mean there will be some requirement to travel. You will also need to have an excellent knowledge of Fixed Income Front Office trading, perhaps coming from a trading background.

As you will be the first member of this team here in London, you will need to have worked for a trading application vendor in the past. It will also mean that, as the London office grows, you will have the opportunity to become the team lead and European Head of Trading Operations.

Salary: ??80k - ??120k + Bonus + Work from Home + Unlimited Holiday

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