Universal Credit Area Director, Scotland
The Department for Work and Pensions (DWP) is one of the largest Government Departments. It provides services and support to over 22 million people and is responsible for over 730 million benefit payments each year totalling £67 billion.
Universal Credit is the Government's flagship welfare transformation programme and represents a fundamental change for Britain’s welfare system. The new Full Service is now rolling out across every Jobcentre and Local Authority up and down the country, building towards a caseload of 7 million claims when complete with annual managed expenditure of £60 billion.
We are looking for an exceptional operational leader to equip and inspire teams to realise the potential of Universal Credit across Scotland. As Universal Credit Area Director for Scotland you will be a highly motivated individual, leading significant organisational change, striving for excellence in customer service and building relationships with key stakeholders.
To be successful in this post you will have exceptional leadership skills with experience of leading complex operations and enabling cultural transformation. You will have astute business awareness and an ability to implement large-scale transformation in an operational context. You will also be confident in building strong relationships and working with senior stakeholders within a political environment. Finally, fast-paced and demanding work will inspire you to deliver your best work and to motivate others to do the same.
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