Business Analyst - Service Management

Recruiter
- The Resourcing Hub
Location
Czech Republic
Salary
240.00 EUR Daily
Posted
10 Sep 2018
Closes
17 Sep 2018
Position/Level
Professional / Specialist
Responsibilities
Information Technology
Sector
Technology
Contract Type
Contract / Interim
Language
English

Business Analyst - Service Management

We are currently looking for a fantastic Business Analyst with Service Management knowledge to join our client on a 3-month contract offering, 240 (Euro) per day based in Prague, Czech Republic.

It is vital that you have right to work in Czech Republic and can be in Prague for the duration of the project.

You will join the Service Management Product team and will help to scale the business, hence we need candidates that will be focused on collecting business requirements and translating them into functional requirements with a knowledge of network services from a technical point of view.

Required Qualifications/abilities:

  • Experience in creating detailed Business Requirements (Functional requirements)
  • Knowledge and expertise of service management in enterprise environment
  • Documentation Ability to work with business owners to define key business requirements
  • Significant business change and business process re-engineering experience
  • ITIL aware/Certified desirable

You will be responsible for:

  • Document existing processes
  • Collaborate with multiple internal teams to drive process design/reengineering.
  • Develop operational plans to improve manual processes and automate where possible Investigate systematic problems and business issues, consult key stakeholders, document proposed solutions.

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