Business Process Analyst/Business Analyst- Networking Services

Recruiter
- The Resourcing Hub
Location
Czech Republic
Salary
300.00 EUR Daily
Posted
15 May 2018
Closes
23 May 2018
Position/Level
Professional / Specialist
Responsibilities
Information Technology
Sector
Technology
Contract Type
Contract / Interim
Language
English

Business Process Analyst/Business Analyst - Networking Services

We are currently looking for a fantastic Business Process Analyst/Business Analyst to join our client on a 6-month contract offering, 300 (Euro) per day, on an initial 6 month contract based in Prague, Czech Republic. It is vital that you have right to work in Czech Republic and can be in Prague for the duration of the project.

You will join the Service Management Product team and will help to scale the business, hence we need candidates that have advanced process design experience and will be focused on collecting business requirements and translating them into functional requirements with a knowledge of network services from a technical point of view.

Required Qualifications/abilities:

  • Technical Knowledge/background in Network Services
  • Business Process Management Notation (BPMN) knowledge
  • Significant business change and business process re-engineering experience
  • ITIL certification
  • Service Management Expertise
  • Experience in creating detailed Business Requirement Documentation
  • Ability to work with business owners to define key business requirements
  • ServiceNow knowledge is a plus

Role and responsibilities:

  • Document existing processes
  • Collaborate with multiple internal teams to drive process design/reengineering.
  • Develop operational plans to improve manual processes and automate where possible
  • Investigate systematic problems and business issues, consult key stakeholders, document proposed solutions.
  • Work with technical teams to provide documented business and technical requirements to automate solutions with technology.
  • Share best practices and mentor teams and share knowledge.