IT Manager

2 days left

Recruiter
Michael Page Technology
Location
London
Salary
£60,000 to £65,000
Posted
14 May 2018
Closes
28 May 2018
Ref
MPFE13914350Z
Sector
Technology
Contract Type
Permanent
Language
English
  • IT Manager
  • IT systems, including in particular its CRM and financial systems, and its data.

About Our Client

Leading NFP

Job Description

IT Manager - IT Manager - IT systems, including in particular its CRM and financial systems, and its data.

  • To own and manage the CRM system - a Silverbear implementation of MS Dynamics, and the Finance system (MS Navision) including
  • Developing and implementing a strategy for increasing the engagement of staff with the CRM system
  • Managing our contracts with 3rd party SilverBear and Profile, liaising with their helpdesk and other teams and ensuring service delivery in accordance with our SLA
  • Providing a first line of advice, support and training to staff using the systems
  • Preparing and maintaining appropriate guidance material for staff
  • Ensuring the interfaces between the CRM and other systems operate effectively
  • To manage and ensure effective use of data, including
  • Ensuring compliance with legal requirements including GDPR
  • Establishing and overseeing improved processes for the acquisition and maintenance of our data, ensuring its accuracy and relevance
  • Advising colleagues on the acquisition and use of data
  • To own and manage desktop ICT services, in particular by management of the outsourced IT contract with Coop
  • To work with colleagues to identify and implement improvements in all our IT systems including both the CRM functioning and the data held, including commissioning work from Silverbear, Coop and other suppliers and managing the implementation projects

The Successful Applicant

Job Purpose

To manage IT systems, including in particular its CRM and financial systems, and its data.

The initial focus of the job will be on CRM and data; in due course we expect overall responsibility for all IT systems to transfer to the role.

IT Manager key skills:

  • Experience of managing a full range of IT systems
  • Worked on CRM system experiance
  • Worked on finance system - MS Dynamics
  • Experience of data management of similar size and complexity
  • Experience in managing IT contracts with suppliers
  • To own and manage the CRM system - a Silverbear implementation of MS Dynamics, and the Finance system (MS Navision) including

What's on Offer

60k to 65k + package

Ref Code: MPFE13914350Z 

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