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Financial Ombudsman Service

At the Financial Ombudsman Service, we provide a free and impartial service for resolving a wide range of financial disputes between firms and their customers. Financial products develop fast and so do the problems they can bring for the consumer. We will handle over 100,000 cases this year - from large investment losses to small insurance claims – with the demand for our services constantly increasing in terms of volume and complexity. We can help with most financial complaints about: *banking services *credit cards issued by banks and building societies *endowment policies *financial and investment advice *health and loan protection insurance *household and buildings insurance *investment portfolio management *life assurance *mortgages *motor insurance *personal pension plans *private medical insurance *savings plans and accounts *stocks and shares *travel insurance *unit trusts and income bonds.

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