Chief Customer Officer
- Employer
- Sheffield Haworth
- Location
- London (Greater) (GB)
- Salary
- £1,200 per day
- Closing date
- 21 Feb 2019
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- Sector
- Banking, Financial Services
- Responsibilities
- Customer Service, Information Technology, Operations, Product, Strategy, Project / Programme Management, Business Development
- Position/Level
- Managing Director, Senior Management, Professional / Specialist, Department Head
- Contract Type
- Contract / Interim
- Language
- English
Job Details
Developed within the retail and/or commercial banking industry, your skills set will encompass digital, product, operations, technology, strategy, transformation and leadership. You will be responsible for delivering an exceptional experience for the customers of this ambitious banking organisation.
Leading a team of c70 people you will:
- Have a clearly defined customer focus
- Own products and operational processes including savings, payments and customer due diligence
- Create customer-centric propositions and build out the customer services infrastructure to deliver a best in class experience across the entire journey
Ideally you will have a grounding in a traditional banking business as well as more recent assignments within a digitally focused banking fintech.
Ultimately this assignment could become a permanent role as a key part of the Exco and as such you should have prior experience at this level, reporting directly to a Board.
Please only apply for this assignment if you have significant relevant experience within retail and/or commercial banking.
Company
Sheffield Haworth provides executive search, interim consulting and talent advisory services to organisations in the Financial Services, Business & Professional Services and Technology industries.
We employ a highly consultative approach to understand each organisation’s talent needs and leverage our global network and deep industry expertise to make timely, successful placements.
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