Senior Director - Strategic Alliances

South East England / London (Central), London (Greater)
Excellent benefits
27 Jan 2014
10 Feb 2014
Contract Type

Your role will be:

To own, drive and deliver the strategy and revenue / contribution generation for the International Division (outside the US and with focus predominantly on EMEA) in the area of our Strategic Alliances and Partnerships, across all Brands.

This extends to airline and non-airline partnerships, including some key strategic partnerships for the business. Hertz is a market leader in the airline space, and this role is critical to continue the development of Hertz’s experience and market share across multiple brands.

Management of at least 4 direct reports (and their associated teams) based predominantly across Europe (as well as the Middle East), as well as close liaison within the commercial directors within Asia Pac.

The role requires a strong strategic outlook, networking and delivery capabilities to ensure Hertz is best placed for developing relationships, strong network, proven product and IT solutions to secure new business and grow market share. This requires a good understanding of the airline and travel / leisure industries, online retailing and IT platforms, loyalty programmes and analytics.

KPI’s include: Sales Contribution and Revenue generation through Strategic Alliances and Partnerships, market share improvements and cost reductions.

Key Result Areas:

  • Business development: hunting, proposal and pitch presentations, negotiation
  • Effective Forecast and planning
  • Develop strategy, focus and drive through implementation teams
  • Relationship management at Executive / Board level within existing and new partners
  • To manage team to deliver annual Business plan
  • Consultation approach for Asia Pac / to support team with knowledge
  • Develop and defend strategies to ensure partnership growth within the business and across the Hertz brands
  • Build and maintain relationships with IT platform providers
  • Sponsor the in-house ecommerce capabilities and developments to provide platforms for airline requirements
  • Reduce costs through renegotiation – commission, Frequent Traveller costs, marketing investments – where appropriate
  • Develop team work with Partnership Marketing teams at HEL and in markets to ensure correct support levels for sales targets
  • Support account management and relationship management with strategic partners
  • Consolidated reporting and further analytics of results to drive team actions
  • To be visible and attend travel industry events, networking opportunities
  • Develop and maintain strong working relationships with all senior management and commercial directors

Educational Background:

BA / MBA, Commercial education

Professional Experience:

  • Some experience in air / travel industry; business development or sales functions, preferably in an international environment
  • Good experience of travel distribution / e-commerce
  • Experience of working and operating in cross border teams
  • Proven track record of multi-million sales targets
  • Proven track record of relationship building skills
  • Airline partnership experience would be an advantage
  • Reporting and analytical experience
  • Previous experience of working with multiple departments and different levels of management
  • Significant experience of leading teams to deliver high performing results



  • Excellent communication skills in English language both written and verbal
  • Numerate with strong analytic skills
  • Strong personality, able to work in a high pressure, demanding environment with ability to prioritise workload
  • Excellent interpersonal and relationship building skills; Ability to work with different levels of personnel from different countries and cultures
  • Excellent presentation skills
  • Well connected within the airline industry
  • Strong ecommerce understanding
  • Strong numerical and analytical skills
  • Strong management experience including virtual teams
  • International experience
  • Excellent level of attention to detail
  • Advanced MS Excel
  • Proficiency in Microsoft Office Project, Word, PowerPoint