Serco has grown to become one of the world's leading service companies by working in partnership with our customers and staff to manage change smoothly and positively - and pursue continuous improvement relentlessly. We think innovatively to help governments improve services across many areas of public life - from justice to healthcare, education to defence. Our work ranges from the management of facilities, projects and IT systems, through to the creation of entirely new businesses. This includes the financing, design and build of new facilities, including hospitals and transport systems, as well as their day-to-day operation. We run world-class scientific establishments, provide critical information to manage traffic, maintain buildings, operate railways and detain offenders.