Financial Ombudsman Service
At the Financial Ombudsman Service, we provide a free and impartial service for resolving a wide range of financial disputes between firms and their customers.
Financial products develop fast and so do the problems they can bring for the consumer. We will handle over 100,000 cases this year - from large investment losses to small insurance claims – with the demand for our services constantly increasing in terms of volume and complexity.
We can help with most financial complaints about:
credit cards issued by banks and building societies
financial and investment advice
health and loan protection insurance
household and buildings insurance
investment portfolio management
personal pension plans
private medical insurance
savings plans and accounts
stocks and shares
unit trusts and income bonds.