Join the Co-operative Bank and you'll see we have a very different way of doing business. It's an approach that we think benefits everyone, not least our people which makes this a great opportunity to develop and progress your career as a Lead Operations Manager (Bank and GI) within our well-trusted organisation.
As our Lead Operations Manager, you’ll direct a major scalable operation focused on achieving business area goals, strategies, objectives and performance targets (such as operational excellence, value creation and customer advocacy.) A member of the senior leadership team, you’ll operate at a high profile, strategic level and be able to expertly organise, lead and control operations teams of up to 500 people. You’ll also be skilled at developing and delivering a best in class sales and service capability.
With a strong financial services or retail background, you’ll have experience gained as a Head of Operations or a Senior Operations Manager, ideally with a respected outsourcer.
With proven strategic level management skills, you’ll have a strong commercial focus and substantial understanding financial standards, measures and benchmarks.
Able to influence and negotiate with key stakeholders, you’ll also be able to translate financial and legislative requirements into operational best practice.
The Co-operative Banking Group is growing. We’re investing in the future both ethically and responsibly. And our vision is to become the UK’s most admired financial services business.
We aim to achieve it by continuing to put our customers and communities at the heart of every business decision we make. By having integrity, being trustworthy and building a better society in everything we do. Grow your career with us in this vital role. To find out more and apply, please click the link below.
Six figure package & car allowance & benefits
Job Reference: BPO004